Pro Health Texas

Consumer Access to Health Records and Consumer Complaints

Pursuant to TX House Bill 4224 Section 181.105 of the Texas Health and Safety Code, please be advised of the following:

A. How to Request Access to Health Care Records from Pro Health Texas:

1. To request access to health care records:
   • ·Who to contact: Record Department
   • ·How to submit a request: Email info@prohealthtexas.com
   • ·What information the patient must provide: Provide full name, date of birth, and timeframe of records requested.
   • ·The timeframe for your response: 5-7 business days

B. How to Contact the Disciplinary / Licensing Authority for Pro Health Texas:

1. The name of the disciplinary/licensing authority is the Texas Board of Chiropractic Examiners (TBCE)
2. Contact information for the Texas Board of Chiropractic Examiners (TBCE):
   Website:https://www.tbce.texas.gov

   Email:licensing@tbce.texas.gov

   Phone Number:(512) 305-6700

   Fax Number:(512) 305-6705

   Address:1801 Congress Avenue, Ste. 10.500, Austin, Texas 78701-1319

C. How to File a Consumer Complaint as Described by Section 181.103 of the Texas Health and Safety Code (Chapter 181):

1. How to file a complaint under Texas Health and Safety Code Section 181.103:
   https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
2. Where to file a complaint under Texas Health and Safety Code Section 181.103:
   https://www.texasattorneygeneral.gov/consumer-protection